Let`s Explore Egypt Payment

Our Payment will be collected by Credit Card through Trek soft AG. Let`s Explore Egypt has partnership with Trek soft system for booking and operations. trek soft and Let`s Explore Egypt is one partner, when you book your trip you will be charged by Payment secured Gate way.

Our Cancellation

should be received in writing document by fax or email. In case the cancellation happened before 40 days from the departure date it will be subjected to 6% of the total amount received it will be deducted by the bank for transaction fees. If a tour participant is canceled his/her reservation the following fees will be applied:

Between 30 and 15 days before your arrival date, 25% of the entire tour price will be deducted.

Between 14 and 7 days before the arrival date, 50% of the entire tour price will be deducted.

Between 7 and 4 days before your arrival date, 75% of the entire tour price will be deducted.

Between 3 and 1 day before your arrival date, 100% of the entire tour price will be deducted.

Also, the cancellation fees on all domestic flights in case you book a tour and you would like to cancel it at any time before starting your tours. The cancellation fees of the domestic flights are subject to the airline's cancellation policy which changes from case to another

Refund 

A refund will normally be made to the same card account and using the same method as the payment was done.

COMPLAINTS:

While you are at our with Let`s Explore Egypt and you have any compliant you should contact directly ceo@letsexploreegypt.com.

Let`s Explore Egypt is always taking care of our customers .so our main target is making our customers are satisfied.  

Agreement clause:

 The contract is the trip to be agreed upon by the customer and the company consisting of the company's acceptance of the customer’s reservation subject to the booking conditions. This complete agreement between the customer and the company, and therefore the payment of a deposit or final payment by bank transfer or credit card indicates that the participants in the tour have read and accepted all Terms and conditions and agree to abide by them.

Our Responsibility:

We act only as an agent for the participants in regard to travel, whether by rail road, boat, aircraft, or any other convenience and assumes no liability for injury, illness, damage, loss accident, delay or irregularity to person or property resulting directly or indirectly from any of the following causes; -Weather, acts of God, force major, acts of government or other authorities, wars, civil disturbances, labor disputes, riots, theft, mechanical breakdowns, quarantines or acts of default, delays, cancellations or changes of any hotel, carrier, or restaurant. No responsibility is accepted for any additional expenses.